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Thinking About Kentucky Derby Viewers

The race has been run and all the different numbers have been tallied. As usual the whole ball of wax was a smashing success. We learned from Nielsen that 14.8 million viewers tuned in to watch this year, which by any standard is a healthy number. Granted, we're not talking about the 40 million who may have watched the Derby in the 1950s, or even the 25 million who watched in the 1970s. But in the crowded sports world of 2012, 15 million viewers is saying something.

The number of viewers is up a little from 2011, but within the margin of sampling error, so basically flat. But the number of viewers is again down dramatically from 2010 for some inexplicable reason. We questioned the drop of two million viewers in 2011 and continue to do so. It really doesn't make much sense. But it's the Nielsen ratings, which speak with all the authority of a papal edict. So onward and upward.

What do we know about the people who watch the Kentucky Derby? Well, obviously, there's a lot of them. The Derby is Thoroughbred racing's annual moment in the sun. The one day a year when horse racing gets to be the life of the party. Do we know anything else about these many millions of our fellow Americans? Let's have a go using some data-driven assumptions.

Women like to watch the Kentucky Derby. This is nothing new and continues to be an oddity in the sports landscape. For many women, the Kentucky Derby is likely the only sports telecast they will watch all year.

 

Like the core fanbase, Kentucky Derby viewers are older on average. I'll continue to maintain, until proven otherwise, that Thoroughbred racing fans and horseplayers are typically of a certain age, not aging, as many believe. That's a vital distinction. According to one study, 40% of adults who watch the Kentucky Derby are Baby Boomers and 30% are 65+.

 

Now here's an interesting statistic which we'll use as a launching point to do some back-of-the-napkin Kentucky Derby viewer segmentation. This will be fun. Really it will.

 

What do you think? Does that sound right to you? In a typical year around half of those who watch the Kentucky Derby will stay with the Triple Crown and watch the Preakness and Belmont? Well, if you search for some viewership numbers and give them a quick look, the statement passes the sniff test. I'm pretty much buying it. Now, in a year when the Triple Crown is at stake at Belmont Park, the dynamic is quite different. For the third jewel, that's a horse of a different color from a viewership perspective.

Here's the funny thing -- Preakness viewership always drops off from the Derby, significantly. I think we have our first viewer segment -- those who tune in to watch the Kentucky Derby and then check out of the Triple Crown. Cool. This segment needs a name. Apart from the utter joy of discovering something nobody else knows about, thinking up names for various identified segments is really the fun part of doing customer segmentation studies. Not that we're really doing that here. I'm going to call these viewers the Fancy Hats.

Who are the Fancy Hats? And how can they watch the Derby but not the Preakness? No real idea. I'll presume they're disproportionately female. Are they potential fans and horseplayers? That's anyone's guess. But I have a hunch that they are quite happy to watch the Derby and be done with horse racing for the year. I also think they've been at this for a long time. Maybe they come back to watch the Belmont if the Triple Crown is on the line. Maybe not.

Our second viewer segment is comprised of those who will watch all three Triple Crown races. We'll call them Triple Crowners. That's not overly creative but it will do. Really don't know much about this segment either. They're probably better candidates to develop into fans and bettors. Maybe not.

What about the avid Thoroughbred racing fans and horseplayers? The core Racing Tribe. We watch the Triple Crown religiously. How many are we? Well, in a typical year about one million will choose to watch the Breeders' Cup telecast, racing's true championship day, instead of Tennessee vs. Alabama or some other college football offering. That's a fair indication of tribe membership. One million it is. We know a little bit about the Racing Tribe, but not nearly enough.

Let's pause and review using our 15 million Kentucky Derby viewers from last Saturday. Around half are Fancy Hats (7.5 million) and the Racing Tribe is one million. That leaves 6.5 million to be Triple Crowners.

Can we use our segments to predict viewership numbers for the Preakness? Well, 6.5 million Triple Crowners plus one million from the Tribe is 7.5 million. But what about incremental viewers? Those who will watch the Preakness but didn't watch the Kentucky Derby. You already know what we'll call them. The New Shooters. I'll say there are one million New Shooters simply because it's a nice round number.

There you have it. If Nielsen comes back and tells us that 8.5 million people watched the Preakness we may be onto something. 
 
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Of Twitter, Hashtags and Horse Racing

If you're a horse racing fan who is on Twitter you may have noticed a veritable flurry of new hashtags being tossed about. But if you are a typical horse racing fan, you are likely not on Twitter anyway and could care less about hashtags, whatever they may be. So this discussion is mostly for that minority of horse racing fans who are on Twitter. I can only offer an educated guess on the percentage of the overall fan base that engages and converses through Twitter, but it's a small number. 10%? 5%? Whatever the percentage, it is likely growing over time just like Twitter. In terms of mainstream acceptance, Twitter is not in Facebook territory, but it's still a very powerful social media platform.

200px-Number_signHashtags. Those #words that begin with a number sign and attach themselves to tweets like remoras on sharks. Hashtags are useful and versatile tools. A tweet might have one hashtag, but you may also see multiple hashtags and very little tweet content. Twitter is like that. You can bend it and manipulate it in various ways.

What does a hashtag do for us Twitter users? It tags and organizes content. For example, you can search for the venerable #horseracing hashtag and collect all recent, worldwide tweets that have been tagged by their authors as containing content related to the topic of horse racing. So if you attach a hashtag to your tweet and others search for that hashtag, they will find your tweet whether or not they follow you. The use of hashtags expands your reach and influence on Twitter.

Hashtags do other useful things for us. They can be used to bind Twitter chats together. They can be used to give meaning and context to a tweet that might be misinterpreted otherwise. But most prominently, hashtags can be used to anchor grand Twitter campaigns that aim to raise awareness about an issue or product.

Recently the Jockey Club and NTRA have attempted a Twitter campaign tied to the hashtag #theothermadness, a campaign that, in terms familiar to you, broke poorly and never got in the race. Now, I'm a research dude, not a social media marketing expert, self-proclaimed or otherwise. But the critique I'll offer is based on little more than common sense.

Hashtags that are intended to anchor a Twitter campaign should be short, specific, and recognizable. And ideally there should be a reason for people to use it. The hashtag #theothermadness is too long. The tweet limit of 140 characters is precious real estate. And it's certainly not specific or recognizable. I think there was supposed to be a link between #theothermadness and those Hoof Locker videos, a play of sorts on March Madness. But that really didn't work in March, and it won't work in April. If there was a reason to attach #theothermadness to your racing-related tweets, I didn't get it. And judging by the extremely tepid usage of the hashtag, I'm not alone.

Let's compare #theothermadness to another racing-related Twitter hashtag that has surfaced, #KYDerby138. Well, it's short enough. And it could even be shorter, say #KD138 for example. But then it wouldn't be recognizable. And it is most definitely specific. The addition of 138 to the more widely used #KYDerby hashtag is significant. With just a few numbers the storied history of the event is injected into the hashtag. The only component missing, for non-avid fans of the event, is a compelling reason to use it.

Here is a Twitter campaign from South Africa promoting awareness of water usage and anchored by the hashtag #closethetap. It's really quite stunning in its elegant simplicity. And there are compelling reasons to use the hashtag -- your tweet will visually help to "close the tap" while also appearing on the website.

Can you envision a horse racing entity running a similar campaign based on this model? Sure. Imagine a Twitter campaign tied to the Triple Crown prep season where hashtags are linked to specific horses and also to an associated website. Tweeting with the appropriate hashtag causes that horse to advance around an animated racetrack, maybe Churchill Downs.

It's all about persuading people to do something fun. And when they do the thing you want, their social network sees that, and maybe some of them will get in on the action. And if things really take off your hashtag may "trend" on Twitter, and the whole Twittersphere may see it.

There is a curious phenomenon going on between horse racing and trending on Twitter. Immediately after a high-profile race concludes, it's quite common to see the name of the winning horse trending for a brief period of time. Such was the case with Gemologist. Nobody, besides Twitter, really understands the details underlying Twitter's trending algorithm. But obviously volume of tweets plays a part, as does uniqueness of terms, as well as a dramatic and sudden spike in usage. It's a good thing the algorithm is designed this way. How boring would it be to have Justin Bieber trending in perpetuity? Thoroughbred names are typically unusual words or combinations of words. Had Alpha nailed Gemologist at the wire in the Wood, would the fairly common term Alpha have trended? I don't know. But this sure seems like an opportunity for racing if we can figure out a way to have these winning horses trend for a longer period of time through some kind of promotional campaign or the like.

We learned of another new hashtag during the NBC live telecast this past Saturday. Tom Hammond informed us about #followhorseracing and encouraged viewers to tweet with it. Oh my. That's too long. And frankly, it has all the charisma of a hashtag like #payyourtaxes. When a hashtag that is promoted on a live national TV broadcast bombs, you know you can do better.

So is there a good all-purpose hashtag to promote Thoroughbred racing and increase awareness on Twitter? Remember the "Go Baby Go" campaign more than a decade ago? Apparently many still do. And the tagline was created way back when tweeting was something only birds did.







Granted, I could be way off base and hashtags like #theothermadness and #followhorseracing are perfectly suited to succeed in generating awareness and interest in Thoroughbed racing via Twitter. But since hardly anyone uses these hashtags, I doubt it.

If a Twitter campaign is to succeed, I really think that 100% "buy in" from horse racing fans on Twitter is a necessary building block. There just aren't enough of us otherwise to have an impact. So go ahead and vote in the poll below. Maybe the results will provide some much-needed direction. And who knows, maybe the optimal hashtag is still out there just waiting to be fan-sourced.

 
 
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Still America's Turf Authority

If you participated in our recent survey about HBO's 'Luck', you may have noticed a couple of questions about website visitation at the end of the questionnaire. These questions had nothing at all to do with 'Luck' and represented a research experiment of sorts. The experiment had mixed results. On one hand the results have face validity, but on the other hand they are biased by the sample - a self-selected convenience sample.

Nevertheless we'll present the results since they shine a little light into the online behavior of avid Thoroughbred racing fans. These questions were asked of all those who reside in the U.S. or Canada who said they are "very interested" in the sport of Thoroughbred racing.

There are caveats of course to keep in mind. Brisnet.com should have been a choice, as well as stevebyk.com. Fans could still volunteer these options as an "other/specify" choice, and some did. But that's not the same as having the choice presented on a platter. So both brisnet.com and stevebyk.com are underrepresented in the numbers. Both were supported at about a 5% level in the "other" category, so the real level of support is probably an unknown multiple of 5%.

The other caveat involves paceadvantage.com, thoroughbredchampions.com, equidaily.com, and goatzapper.com. The link to the 'Luck' survey appeared prominently on these websites for a period of time so results for these choices are quite likely inflated by responses from loyal readers and community members. A bit of a catch-22 from a methodological perspective... without a scientifically generated random sample of online racing fans, responses have to come from somewhere.

As an integrity check, I looked at results for these questions from about 100 responses submitted prior to the survey link appearing on the above-mentioned websites. The general rank-order preference for all other websites was the same as appears below. So that's good news.

With that said, here are the results for the two questions. It would be interesting to compare these survey-based results with different hard metrics like visits, pageviews and the like to see if there is a strong correlation. Note that up to two responses were allowed for the "most often" question. Just click on the charts to zoom in.

sitereg

siteoften


 
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Cot Campbell is Wrong About 'Luck'

Admittedly I could have come up with a more creative and diplomatic title for this post, but nothing else comes to mind at the moment. In any case, the title sums up the article nicely. It is what it is.

Last month, Dogwood Stable's W. Cothran "Cot" Campbell was honored with the Eclipse Award of Merit for a lifetime of outstanding achievement in Thoroughbred horse racing. This means that in his long, successful career the 84-year-old Campbell has been right far more often than he has been wrong. Nevertheless, I think Cot Campbell was wrong yesterday in his opinion about HBO's new series "Luck" and have the right to respond accordingly.

Mr. Campbell's primary thesis is that "Luck" will have no appreciable positive impact on the Thoroughbred racing industry aside from a bump in attendance at Santa Anita. This is due, it seems, to certain of "Luck's" characters, the "evil, degraded, unhygienic bozoes" and their "ridiculously furtive, suspicious manner". He also takes issue with the impenetrable racetrack jargon that dominates "Luck's" dialogue.

 
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2012: The Mayan Prophecy and Horse Racing

Did you watch the pilot episode for HBO's highly anticipated new horse racing drama Luck Sunday night? Without an HBO subscription I could not. Somewhere around one million viewers did check it out. Keep that number in mind -- it's an important figure that we'll get to later.

The reviews have me quite interested though as no one, inside or outside racing, seems to quite know what to make of Luck or what direction it will take. I guess if you went in expecting to like it or dislike it, you probably did.

Apparently the pilot episode featured a graphic depiction of a breakdown. This is creator David Milch informing viewers in no uncertain terms that Luck is not Disney's Secretariat, and that there's plenty more where that came from. And slapping them in the face in the process. Sign me up. "Raw and unflinching" always gets my attention. All those viewers and racing fans horrified and put off by the realism have several weeks to compose themselves before the series begins in earnest. They'll be back. And I'll have HBO.
 
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